Course in Mental Health Support for First Responders

Australia’s Only Accredited Short Course in Mental Health

This course has a ‘first responder’ focus and is suitable for people who want to understand mental health challenges and learn how to offer support. A first responder is associated with professional individuals with specialist emergency training. However, the first responder is often a bystander (someone like you and me), who provides the very first few minutes of support on an emergency scene.

This nationally recognised course by Brisbane First Aid is uniquely tailored to provide comprehensive education on mental health, fostering resilience, and offering practical strategies for managing the mental health impacts of crisis response. You will learn to recognise signs and symptoms of mental health concerns and respond effectively, providing crucial support until professional help is available.

What makes this course different to other mental health courses?

Our nationally recognised training at Brisbane First Aid is also a concise and efficient short course that offers practical solutions for individuals seeking to understand the basics of, or enhance their mental health support skills.

Its streamlined format saves you valuable time, to gain essential knowledge and skills without a significant time commitment.

6 Workplace benefits for completing our course?

1. Compliance and Risk Management

Ensures adherence to legal and ethical standards

Reduce risk of legal issues related to duty of care and confidentiality breaches

2. Enhances Workplace Safety and Support

Equip staff to provide immediate and appropriate mental health support

Improve safety by addressing immediate threats and concerns effectively

3. Improved Employee Wellbeing

Early identification of mental health concerns

Provision of timely support and referrals to maintain employee health

Increase confidence and skills with nationally recognised qualification

 4. Resilient and Supportive Work Culture

Foster resilience and peer support among employees

Implement trauma-informed care practices to support affected staff

 5. Reduce Stigma and Increased Support

Encourage a culture that understands and reduces the stigma around mental health

Make it easier for employees to seek and receive mental health support

 6. Sustainable Health Strategies

Promote long-term health and mental wellbeing

Implement strategies that support ongoing employee wellness and productivity

What you can expect to learn from the course?

  • Understand basic mental health concepts and relevant terms

  • Identify signs that someone may be struggling with their mental health

  • Recognise what may trigger mental health issues and immediate threats

  • Create clear professional boundaries

  • Use a range of techniques to calm down tense situations

  • Know where to find help and refer people to the right professionals

  • Report incidents while keeping information private and confidential

  • Participate in post incident debrief

Unit Being Delivered

The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd RTO 90909.

  • 11244NAT – Course in Mental Health Support for First Responders

  • NAT11244001 – Develop knowledge of mental health support for first responders

  • NAT11244002 – Provide mental health support to first responders

To view full unit details please visit www.training.gov.au

Important information prior to enrolment

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health.

Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

Face to Face Delivery 6 hours

Online with Face to Face Delivery 90 minutes

Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the Assessment Activities section.

This certificate does not require renewal.

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website www.allenstraining.com.au for all details relating to rights and responsibilities including complaints and appeals.

Performance task demonstrations

• Case Study: Demonstrate an understanding of mental health

• Scenario 1 – Provide Support for a mental health concern

• Scenario 2 – Provide Support for a mental healh crisis

Theory assessment: Assessment consists of multiple choice and short answer questions. The student must complete all assessment questions.

Why choose us for your First Aid Courses in Brisbane

Click the link to read more of our Google Reviews on our First Aid Courses in Brisbane

  • Shorter Course Times

  • Certificates issued Same Day (Conditions Apply)

  • Nationally Recognised Training

  • On–site Corporate Training available

  • Industry Experienced Instructors

  • Group Bookings

  • Australian Owned & Operated

  • Affordable pricing & friendly staff ready to help you learn

  • Amazing Reviews

  • First aid courses for different work sectors in Australia

Training & assessment delivered on behalf of allens training